Paymentyour way

Kaspi, in cash to the courier, by card transfer, by transfer to Sberbank, USDT (TRC-20) or Western Union. Pay after the florist confirms the order, and see the bouquet in a photo before dispatch.

A pro buket florist hands a bouquet to a customer in the workshop
Payment methods
  • Kaspi link or QR
  • In cash to the courier
  • By transfer to bank details
  • Sberbank by transfer
  • More methods +2

First we agree, then you pay

A florist will check the flowers, address and time. Only after that will we send a payment link or an invoice, so you never pay for something that is out of stock.

Receipt
for every order
Documents for legal entities
on request

Paymentmethods

Choose one when placing the order or tell the florist on WhatsApp

Kaspi: Pay, Gold, QR, Red

The fastest way in Kazakhstan. Pay in a couple of taps in the app.

  • A Kaspi Pay link on WhatsApp
  • Kaspi QR on pickup
Receipt
in the Kaspi app

In cash to the courier

Cash payment to the courier on delivery.

Card transfer

Convenient if you order from abroad or from another bank’s card.

  • We will send the details after confirmation
  • Send a screenshot of the transfer on WhatsApp
Arranging
after the money arrives

Transfer to Russian Sberbank

For customers from Russia: a transfer to a Sberbank card.

  • We will send the details after confirmation
  • Send a screenshot of the transfer on WhatsApp
Arranging
after the money arrives

USDT TRC-20 wallet

A USDT transfer on the TRC-20 network.

  • We will send the wallet address after confirmation
Arranging
after the money arrives

Western Union

A money transfer from abroad.

  • We will send the recipient details after confirmation
Arranging
after the transfer is received

Whento pay

Payment comes between confirmation and arranging: you know exactly what you are paying for

  1. .01

    Order

    On the website or on WhatsApp. Give the bouquet, address and time, or just the occasion and budget.

  2. .02

    Confirmation

    A florist will check flower availability and time. If something is missing, we will offer an equivalent substitute before payment.

  3. .03

    Payment

    Kaspi, in cash to the courier, by card transfer, by transfer to Sberbank, USDT (TRC-20) or Western Union.

  4. .04

    Arranging and photo

    The florist arranges the bouquet and sends a photo. The courier leaves after your approval.

Receiptsand security

Money and card details go through the bank only

Receipts and documents

  • Kaspi: the receipt arrives in the app right after payment
  • By transfer: we will confirm on WhatsApp once the money arrives

Need a receipt again? Send the order number on WhatsApp and we will send a copy.

Secure payment

  • We do not see or store the card number and CVV
  • Every payment is confirmed with a 3-D Secure code from your bank

We never ask for a CVV or an SMS code by phone or on WhatsApp. If someone asks — it is not us.

If something goes wrong on delivery, we will remake the bouquet at our own expense. How to get a refund is explained separately.

Payment
questions

How do I pay for an order?

Kaspi, in cash to the courier, by card transfer, by transfer to Sberbank, USDT (TRC-20) or Western Union.

When do I need to pay?

After the florist confirms the order: flower availability, address and delivery time. Payment starts the arranging of the bouquet.

Can I pay for someone else?

Yes. The sender pays; the recipient pays nothing and does not see the order amount.

I am abroad. How can I pay?

By card transfer, by transfer to Sberbank, USDT (TRC-20) or Western Union: we will send the details on WhatsApp. You will see the bouquet photo before dispatch just as if you were in Astana.

What if I do not like the bouquet?

We send a photo before dispatch so that this does not happen. If something goes wrong on delivery, we will remake the bouquet at our own expense. More details — in the returns and replacement section.

Payment not going through?

Message us and we will send a payment link or bank details. A florist is available daily, 9:00–24:00.

Bouquet added to the cart